It was world wide news; the power outage on Thursday 27th of March in Amsterdam. It could not have come at a worse moment, a large part of the team was driving back from Rust, Germany where we where attending WHD.Global 2015 the worlds largest hosting fair and would not have been able to communicate during the 6 hours long drive that well. Even though our support team was available and on the issue, those do not handle the communication to our clients, which in a situation like this is very important in our opinion.
But we where in luck, we where notified immediately by our support staff about the issue and no client has experienced any outages. The backup systems in 2 different datacenters, in the affected region, did kick in and worked flawlessly. This is the expected behavior of such systems but we are around long enough to know that ‘technically’ it all should work but that is not always the case. We are glad it did this time.
In this particular situation our datacenters did handle it with grace ! and we have not had any outages for our clients.