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happy holidays schedule

Holidays of 2018/2019

While our support team will be available 24×7 for your emergency tickets we want to bring you up to date what you can and what you can’t expect during our company scheduled holiday seasons.

So what can you expect during our Holidays ?

  • Our Sales department will be closed (Sales includes: all new services bought and upgrades but also includes i.e. transfers of websites to our servers, also Invoicing and Payments)
  • Our Dutch Support will not be available, please use our English ticket queue.
  • Our International Ticket Queue is available 24×7, while limited staffed we will answer each ticket as soon as possible. Please do keep this to emergency tickets only.

During the below date our Sales team is not available and support will be limited available for emergency tickets only (i.e. server down, service down)

  • 20 July till 31 July 2018

Please do note that we will assist you whenever possible during these times but also try to respect the holidays of our employees; if you have a problem we help that is who we are, but sometimes things may not be urgent and we gladly help you with that as from the 1st of August again.

From 1st of August up to 19th of August our sales will be limited available but we will assist you with any sales related questions as soon as possible, this time will also be used to answer questions which may have come in during the sales closure mentioned above.

Summer of Pwnage has started this July

WordPress users be aware that currently the Summer of Pwnage is started in Amsterdam,

This Summer of Pwnage event has WordPress (and the plugins) as target.

This already resulted in finding some pretty serious vulnerabilities, which is a good thing, because events like this make WordPress more secure, and that is what makes such events priceless.

Want to know more, or even participate check out their website at https://sumofpwn.nl/

Holiday Season – Limited Sales Support

The Summer holidays have started and as every year this means our Sales and Administration department will be limited available.

Please note that sales and administration will be closed from 12th of July 2014 till 31st of July 2014 ; during this period our sales team may answer your inquiries when possible but answers may take longer as you are used to.

Our Technical support team is available 24×7 as usual through our ticket system.