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Summer Holidays Schedule 2017

A kind reminder to all our customers about our Sales and Support during the year, while we work 24×7 to keep everything running smoothly we have some weeks in the year we have limited or no sales agents available. Hiring more in the future is possible but not if this would mean raising our prices. Hence we have holiday schedule.

Sales and support will be limited availability during the following dates
(emergency ticket support only):

  • Summer Holidays 14 July till  7 August
  • 15th of August

Please keep the emergency tickets to a real emergency, we are glad to assist you with these issues 24×7, for other tickets you can create them and we will work on them as from the 7th (or earlier when a support engineer is available for non emergency tasks).

happy holidays schedule

Holidays of 2016 / 2017

While our support team will be available 24×7 for your emergency tickets we want to bring you up to date what you can and what you can’t expect during our company scheduled holiday seasons.

So what can you expect during our Summer Holidays ?

  • Our Sales department will be closed (Sales includes: all new services bought and upgrades)
  • Our Dutch Support will not be available, please use our international ticket queue for any important ticket you may have.
  • Our International Ticket Queue is available 24×7, while limited staffed we will answer each ticket as soon as possible. Please do keep this to emergency tickets only.
Sales and support will be limited available during the following dates
(emergency ticket support only):

 

  • Christmas & New Year Holiday 24 December 2016 till 6 January 2017
  • Easter Holidays 14 April till 28 April 
  • Summer Holidays 12 July till 25 August (this will be adjusted when we have the exact dates, but will be within in this period)
Sales will be limited available during the following dates:
(Support is limited but will answer your tickets as soon as possible)

 

  • Carnival Holiday 27 February till 3 March
  • Ascension Day Holiday 25 May till 26 May
  • Whitsun Holiday 5 June
  • Study day 6 June till 7 June

For a full list of special holidays you may also refer to our knowledge base providing with list of dates we might be limited reachable.

But most for all we want to wish everyone around the world great Summer holidays season. And we will fully back to assist you with any new services you may need to setup as from 20th of August.

 

Summer of Pwnage has started this July

WordPress users be aware that currently the Summer of Pwnage is started in Amsterdam,

This Summer of Pwnage event has WordPress (and the plugins) as target.

This already resulted in finding some pretty serious vulnerabilities, which is a good thing, because events like this make WordPress more secure, and that is what makes such events priceless.

Want to know more, or even participate check out their website at https://sumofpwn.nl/

Summer Holidays of 2016

Summer Holidays 2016 are almost here, and while our support team will be available 24×7 for your emergency tickets we want to bring you up to date what you can and what you can’t expect during this period.

So what can you expect during our Summer Holidays ?

  • Our Sales department will be closed from 28 of July to 15 of August.
    (Sales includes: all new services bought and upgrades)
  • Our Dutch Support will not be available, please use our international ticket queue for any important ticket you may have.
  • Our International Ticket Queue is available 24×7, while limited staffed we will answer each ticket as soon as possible.

Sales will be limited available during the following dates:

We will work on your sales tickets, but we are limited staffed during this period, things can take longer as usual.

  • Summer Holidays 20 July – 27 July 2016 (from 28 of July  till 15th of August sales is closed) as well as 18 and 19 of August
  • Summer Holidays 20 August till 5 September 2016

For a full list of special holidays you may also refer to our knowledge base providing with list of dates we might be limited reachable.

But most for all we want to wish everyone around the world great Summer holidays season. And we will fully back to assist you with any new services you may need to setup as from 20th of August.

 

Holiday Season – Limited Sales Support

The Summer holidays have started and as every year this means our Sales and Administration department will be limited available.

Please note that sales and administration will be closed from 12th of July 2014 till 31st of July 2014 ; during this period our sales team may answer your inquiries when possible but answers may take longer as you are used to.

Our Technical support team is available 24×7 as usual through our ticket system.